Skip to content Skip to main navigation Skip to footer

If I come across any errors in playing, such as lost items or sound, what should I do?

Firstly, please help to provide as many details about the error as possible, such as take the screenshot, video,… of the error.

The more detail we receive, the quicker we can fix the error.

And then please contact us at to report the error.

We will check and get back to you within 2 business days.

Submit a query

Leave us a message